Privacy statement

The following statement explains our policy regarding the personal information we collect about you while you visit

From time to time, you will be asked to submit personal information about yourself or your business (e.g. name, address, email address) in order to receive or use services on our website. Such services include newsletters, quotations, feedback and general communications through the web site.

By entering your details in the fields requested, you enable Franklin Gruppe and its service providers to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information we will act in accordance with current legislation and aim to meet current internet best practice.

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How You Can Contact Us:
We can be reached via e-mail using our Feedback Form, or by sending mail directly to

Site Tracking:
We have a simple web statistics program running that tracks how many times each page is visited. When you visit a page, information is logged that contains your domain name (, for example), date, time, and pages visited. There is no personally identifiable information. The information we collect is: Used to improve the content on our site Never shared with other organisations for commercial purposes.

E-Mail Addresses:
We log your email address in two situations; Franklin Gruppe Newsletter – We keep track of email addresses when people sign up for our newsletter. The email address you enter for the newsletter will never be sold or transferred to any other organisation.

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You have the ability to unsubscribe from the newsletter at any time. Simply send us an email with unsubscribe in the subject line and your contact details will be erased. Secondly, request a quotation - We try to obtain a selection of details in order to contact you to discuss your requirements. The email address you enter for the quotation will never be sold or transferred to any other organisation.

Web Cookies:
Cookies are a method of tracking information you enter on a web site using a file on your computer. We do use a cookie to log whether you've visited the site before. No personal information is written to the cookie at all. It is primarily used to save you time by automatically populating forms in our discussion forum, and other locations on the site. Third Party Cookies In the course of serving advertisements to this site, our third-party advertiser may place or recognize a unique “cookie” on your browser.

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Non Personal Information Collection:
In some instances, Franklin Gruppe may collect non-personal (aggregate or demographic) data through cookies, web logs, and web beacons. This information is used to better understand and improve the usability, performance and effectiveness of the website.

This site contains links to other web sites. We are not responsible for the privacy practices or the content of any other site.

If you feel that this site is not following its stated information policy, you may contact us to make your concerns known.

Policy Updates:
This policy has been updated recently, last update: 03 March 2018